Trade12 F.A.Q.

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Trade12
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Trade12 F.A.Q.

Postby Trade12 » 31 Mar 2016, 15:48

The most common clients' questions.
Trade12
Posts: 44
Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:35

What is the main activity of Trade12?
Trade12 is a licensed online broker. The company offers package of services for exchange trading, including: security segregation, software (trading platform), connection to the world’s securities market, and financial consultations.
Trade12
Posts: 44
Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:36

How to start trading with Trade12?
To start trading with company, you need to: register on official website Trade12.com by filling in the form replenish your live account; install trading platform (MetaTrader) on your device; complete verification process.
Trade12
Posts: 44
Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:43

How making transaction in the stock exchange?
Traders that want to buy or sell stocks need to place orders. Exchange automatically executed counter orders and transactions are made. Seller - sells, the buyer - buys.
Trade12
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Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:48

If I buy assets where it will be?
In our days, all exchange items trading in electronic form. Confirmation that you bought the asset is in broker`s depositary. Even if there are no paper documents you can send a request for extract which will confirm that you are the owner of the asset.
Trade12
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Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:49

What is the process of buying and selling items?
To make transactions (buy or sell assets) trader have to send its order to the stock exchange. In trading platform trader place the name of item, amount of lots and desired price. After order is sent there is an automatic search for counter orders at the exchange. Once the appropriate counter application is find- transaction is made.
Trade12
Posts: 44
Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:50

How to open sell position of specific asset if I don`t have it?! How can I sell something, if I don`t have it?
The thing is, that opening of short positions implies a sale of financial assets with a purpose to make money not being its owner. In practice, this happens in this way: trader borrows asset from a broker to buy it at a lower price and return it to broker after a while, trader keeps the difference as a profit.
Trade12
Posts: 44
Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:50

How to install and activate trading platform МТ4?
On the website Trade12.com in section “Platform” you can choose version of trading platform that corresponds with device through which you intend to trade. After that, you need to install program guided by detailed instruction. After installation, in order to activate trading terminal, you need to select a real server (TRADE12-Primary) and then enter your data: login and password. (You`ll receive detail on your email after deposit funds “Your MT4 account details”).
Trade12
Posts: 44
Joined: 10 Jul 2015, 10:37
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Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:50

Installation of the terminal reaches a certain point and then stop, what to do?
Probably your antivirus or firewall blocking connection to port 443 and port 80, through which files are downloaded to the terminal. Solution of this problem is following – you need to shutdown antivirus/firewall during installation of terminal or to add the installation file as exceptions to antivirus/firewall.
Trade12
Posts: 44
Joined: 10 Jul 2015, 10:37
Contact:

Re: Trade12 F.A.Q.

Postby Trade12 » 01 Apr 2016, 12:51

How to complete verification?
On the website Trade12.com you can login to your Personal Account Area to submit copies of your documents: a proof of identity; proof of residence and proof of payment method (Credit Card front/back) or other documents. You`ll receive detailed instruction on your email after deposit funds to the account.

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